Suved Return & Cancellation Policy for Non-Vegetarian Frozen Foods

Return & Cancellation Policy

Customers may request returns for frozen food products under the following conditions:

Return Policy:
Quality Issues:
Customers may return products within 24 hours of delivery if there are concerns about the quality, taste, or condition of the frozen food. Customers must provide photographic evidence of the quality issue.

Incorrect or Incomplete Orders:
If customers receive incorrect items or incomplete orders, they must notify us immediately, and we will arrange for the correct items to be delivered or issue a refund.

Damaged Packaging:
Damaged packaging that compromises the safety of the product must be reported within 24 hours of delivery with supporting images.

Cancellation Policy:
Order Cancellation by Customer:
Customers can cancel orders up to 24 hours before the scheduled delivery time.
Cancellations made after this period may be subject to a cancellation fee.

Order Cancellation by the Company:
The company reserves the right to cancel orders in exceptional circumstances such as unavailability of products, natural disasters, or other unforeseen events.
Customers will be notified promptly, and a full refund will be issued.

Refund Process:
Quality-Related Refunds:
Refunds for quality issues will be processed upon verification of the provided evidence.
The refund will be issued to the original payment method.

Order Cancellation Refunds:
Refunds for quality issues will be processed upon verification of the provided evidence.
The refund will be issued to the original payment method.

Contact Information:
For all return and cancellation requests, please contact our customer service at suveddistributors@gmail.com or +91-8108102071,+91-9594932431.
Note: This policy is subject to change, and any updates will be communicated to customers through our website and other relevant channels.