Suved Return & Cancellation Policy for Non-Vegetarian Frozen Foods

Shipping Policy

We strive to provide efficient and reliable shipping services for our frozen food products. Here is a brief overview of our shipping policy:

Shipping Methods:
We use specialized temperature-controlled packaging to ensure that frozen products remain at the required temperature during transit. Shipping methods may vary based on the destination and customer preferences.

Delivery Timeframe:
Orders are typically processed within 1-2 business days, and delivery times 10am to 7pm based on the shipping address.
Customers will receive a confirmation SMS with tracking information once the order has been dispatched.

Delivery Areas:
We currently offer shipping within [Specify Geographical Areas]. Customers outside these areas are encouraged to contact us for special arrangements.

Delivery Charges:
Shipping charges are calculated based on the order weight, shipping destination, and chosen shipping method.
Free shipping may be available for orders exceeding a specified amount (check promotions for details).

Delivery Confirmation:
Customers are requested to inspect the delivered products promptly.
In case of any discrepancies or concerns, customers should contact our customer service within 24 hours.

Address Accuracy:
Customers are responsible for providing accurate shipping addresses. Inaccurate addresses may result in delayed or undeliverable shipments.

Inclement Weather:
During extreme weather conditions, we may hold shipments to ensure the quality of frozen products.
Customers will be notified of any delays caused by weather-related issues.

Returns Due to Shipping Issues:
If products are damaged during transit, customers must contact us immediately with supporting images for resolution. For any shipping-related inquiries or assistance, please reach out to our customer service at or +91-8108102071,+91-9594932431.
Note: This policy is subject to change, and any updates will be communicated to customers through our website and other relevant channels.